Privacy

Privacy

1. Introductory provisions
   • Basic information and definition of terms.
     • Controller: the person who determines/the persons who determine the purpose and means of personal data processing;
       Bankof sro; ID 54304458; Alžbetina 55, 040 01 Košice, Slovakia.
     • Intermediary:
       the person entrusted by the operator to process personal data in such a way as to preserve the protection of the customer's personal data in accordance with the law;
       the authorization of the intermediary does not require the consent of the customer.
     • Personal data processed:
       contractual or non-contractual partner; company/name; telephone number; E-mail adress; date and time of arrival of the vehicle; destination address; flight number; note; cookies and similar internet technologies.
     • Customer:
       a natural person who places and sends an order on the website www.luxi.sk.
   • The operator of the website www.luxi.sk, as the administrator of personal data, hereby informs about the manner and extent of personal data processing, including the scope of the customer's rights related to the processing of personal data.
   • When processing personal data, the operator proceeds in accordance with the following legal regulations:
     • Law no. 18/2018 Coll. on the protection of personal data and the amendment of certain laws;
     • Regulation (EU) 2016/679 of the European Parliament and of the Council.
   • The purpose is to order services for the end customer. By submitting an order, personal data is processed:
     • to the extent that they were provided in connection with the order for the operator's services, respectively as part of the negotiations on the conclusion of the order with the operator, as well as in connection with the concluded order;
     • for the purpose/s listed below in Article 2.
2. Purposes and periods of personal data processing
   • The operator processes personal data for the following purposes:
     • fulfillment of an order or other obligation and provision of services;
     • personal data will be processed for the duration of negotiations on the conclusion of the order between the operator and the customer, for the purpose of concluding the order, as well as during the duration of the order (maximum 5 years);
     • marketing purposes - personal data will be kept for a maximum of 5 years after the order is sent, as long as the customer agrees to this before sending the order.
3. Personal data protection and processing
   • If the customer does not provide his personal data, it is not possible to send the order to the operator and subsequently provide the services resulting from it. In this context, personal data are necessary for the provision of a specific service of the operator.
   • After the expiration of the periods specified in Article 2, the operator deletes or anonymizes personal data. It deletes personal data for marketing purposes or sends an e-mail for the reprocessing of personal data to the customer who has agreed to the marketing purposes. In the sent e-mail, the customer will have the option to agree or disagree with the reprocessing of personal data for the operator's marketing purposes.
   • The customer is obliged to provide only true and accurate personal data to the operator. The customer is responsible for the correctness, accuracy and truthfulness of the personal data provided. The operator does not assume responsibility for the correctness of the data provided.
   • The operator will make every effort to prevent unauthorized processing of personal data.
   • The operator is authorized to transfer the customer's personal data to the intermediary for the following purposes:
     • completion of the order process;
     • customer support services;
     • processing complaints;
     • sending marketing notifications.
   • Personal data are and will be processed in electronic form by an automated system, as long as the customer creates an order via the website www.luxi.sk. Subsequently, the operator or intermediary will work with them for the purposes mentioned above in Article 3 paragraph E.
4. Rights of the customer
   • The rights of the customer in connection with the protection of personal data:
     • request access to personal data from the operator
     • correction of provided personal data;
     • deletion of provided personal data;
     • limitation of personal data processing;
     • file a complaint with the Office for Personal Data Protection of the Slovak Republic;
     • transfer of personal data to another administrator;
     • object to the processing of personal data, including profiling;
     • withdrawal of consent to the processing of personal data.
   • You can exercise your rights in connection with personal data through our dispatch contact details on the website www.luxi.sk. All information and actions will be provided to you without undue delay.
   • If the customer exercises the right according to Article 4 paragraph A, the operator is obliged to respond within 30 days of receiving the request.
   • If the customer exercises any of the rights in Article 4 paragraph A, the operator has the right to request proof of the identity of the customer. The request for access to personal data must be sent from the customer's e-mail address. If the request is submitted in a different form or from a different e-mail address, the operator has the right to request additional verification in the form of a reply to the verification e-mail. The request to exercise the rights from Article 4 paragraph A will not be accepted unless the applicant proves his identity within 14 days of sending the verification e-mail.
5. Final provisions
   • By sending a transport order from the website www.luxi.sk, the customer agrees that he has familiarized himself with the protection of personal data and accepts it in its entirety.
   • All legal relationships arising from the processing of personal data are governed by the legal order of the Slovak Republic, regardless of where the access was made. Slovak authorities are competent to resolve any disputes arising in connection with the protection of personal data between the customer and the operator.
   • The operator is entitled to change these terms of personal data protection. It will publish the new version of the personal data protection conditions on its website www.luxi.sk and at the same time send this new version to the e-mail addresses of previous customers. In the sent e-mail, the customer will have the option to agree or disagree with the new terms of personal data protection.
   • The operator considers the protection of children's privacy important. For this purpose, it does not knowingly collect any personal data of persons under the age of 16. No person under the age of 16 is authorized to provide their personal data on the website www.luxi.sk. The operator will immediately delete the personal data of a person whose age has not reached 16 years and at the same time the consent of the legal representative has not been granted.
   • The processing of personal data includes the collection, storage on data carriers and storages, classification, use, storage and deletion of personal data automatically or manually with the aim of fulfilling the purposes stated in Article 2.
   • These terms of personal data protection take effect on June 9, 2023.